MODERN EMPLOYER:
Helping you make sense
of the evolving HR landscape.

Tina Hamilton tapped for American Express Open Forum article on the role of data in modern performance evaluations

Posted on: September 24th, 2018 | Category: News & Media, Our Blog, Performance Evaluation, Talent Management

Peformance Evaluation article in Open ForumRecently, president Tina Hamilton, PRH, SHRM-CP, was interviewed for a new American Express Open Forum article by Mark Henricks on the role of data in the measurement, tracking and analysis of employee performance. Business owners who are successfully harnessing the power of data are finding it a valuable tool in improving productivity, facilitating better decision-making and increasing employee retention.

Hamilton’s comments cover a wide range of data types that employers find useful, and she also explains why there is no one-size-fits-all system that works for every business. In addition, she covers what types of analytics are currently hot, and what types are not.

From the article:

Different job descriptions may also demand different data.
 
“If you’re hiring for management and you’re hiring for hourly, that’s going to be two different situations completely,” observes Tina Hamilton, president of myHR Partner, an Allentown, Pennsylvania, human resources outsourcing firm.
 
Customers can contribute net promoter scores to evaluate employee performance. Customers are asked how likely on a scale of 1 to 10 they are to refer others to the company. Answers from 1 to 6 indicate customers likely to spread negative word of mouth. Scores 7 and 8 suggest satisfaction but not enthusiasm. Nine and 10 identify loyal fans.
 
Net promoter scores are hot right now, Hamilton says. One company she works with has a simplified net promoter score with a happy or sad face on the company’s web site.
 
“All the client has to do is click it,” she says. “So they’re constantly keeping a running tab on how employees are doing.”
 
Another popular data point are 360-degree assessments. These use anonymous feedback about individual employees from peers, supervisors and others. HR software can automate distributing surveys and gathering and tabulating answers, which typically include ratings on a scale.

 
You can read the whole article here.

Painless performance evaluation is not just possible. It’s powerful.

When it comes to performance evaluation process creation and enhancement, we have the experience and capabilities to customize a solution that supports your management style, cultural environment and overall communication approach. In addition to developing a performance management process, we can support your team with training programs ranging from custom management instruction to helping your team members embrace and support the new process to help them in their own growth. This is a true enhancement that is extremely well received by the organizations we have trained.

Tell Me More!
Please fill out the form below or call 610.443.0119 to learn more about what our modern HR services can do for you. We’ll get back to you within one business day—most likely less!
  • This field is for validation purposes and should be left unchanged.

myHR Partner’s periodic publication, MODERN EMPLOYER, is created for business executives, owners and HR professionals who want to maximize their human resource functions using progressive hiring and HR strategies. It’s informative, fun and practical. Oh, and it’s FREE too!

You’ll discover:

  • Tips on hiring, screening, and interviewing
  • Creative ideas to help retain your best employees
  • Ways to put the “human” back in Human Resources
  • How to perform effective reference checks
  • New HR regulations and how they affect you and your employees
  • How small changes in certain processes can have big results
  • How to tell when partnering with an outside provider is in your best interest
  • This field is for validation purposes and should be left unchanged.