Employee Hotlines: Not Just for Big Corporations
In a perfect world, your employees would always feel comfortable coming directly to you with a workplace problem or concern that you aren’t aware of. (Actually, in a perfect world, there would be no workplace problems or concerns at all because we’d all be happy campers who were independently wealthy, but that doesn’t really work with where we are going in this article, so bear with us.) Last time we checked, however, planet Earth was still lovably flawed. Therefore, a strong possibility exists that at least some of your employees may not feel they are able to come to you directly with what they think is a serious company issue. And that can be a huge problem.
Employee hotlines can help you deter possible legal or compliance problems, not to mention poor business practices that can be adversely affecting your company’s success or image. They provide employees an anonymous or privacy-protected venue in which to report issues such as suspected Sarbanes-Oxley (SOX) non-compliance, ethics concerns, dishonest acts, theft or non-adherence to policies. Thanks to employee hotlines, many companies have uncovered potentially very damaging problems, such as identify fraud or theft, that if left undetected could have lead to time-consuming, expensive and embarrassing government or law enforcement interventions. Furthermore, a well-run employee hotline service can be a valuable tool in weeding out bad apples, while showing everyone else that management holds high standards of excellence—something that boosts the morale and loyalty of all the good apples you have.
When it comes to improving the workplace environment and ensuring regulatory compliance, even small and mid-size companies can benefit from an effective employee hotline service, such as hireVision’s myLink Hotline Reporting Service. Beyond helping you with issues related to SOX compliance, ethics, dishonest acts, theft or non-adherence to policies, myLink also offers HR-related support. Our HR professionals offer your company unique expertise and a personalized response to your employees that cannot be found in a call center environment. Our methods to uncover critical information cannot be matched, either. What’s more, with myLink as your 3rd party provider, your organization can demonstrate its overall commitment to accountability, ethics and integrity.