Employee retention tip of the month: Be a more accessible boss.
With the skyrocketing costs associated with the hiring and training of just one new person, employee retention has never been more critical to companies than it is now. And don’t get us started on the financial hit businesses can take while vital roles in their workforce go unmanned or understaffed. That’s why taking steps now to keep them happy, fulfilled and challenged in their jobs, should be high on your priority list as an employer.
We recently read with interest an article on this topic over at Fastcompany.com. One of the points it made about how to keep your employees happy and engaged was something sometimes forgotten by employers: face time with managers.
From the article:
The digital world has taught us about access (just ask your customer service team), and employees are taught that a tenacious, go-get-’em attitude is what it takes to stand out in a competitive market. But corporate structures usually create a middle-management buffer between junior employees and executives. That hierarchy may serve the company’s needs, but it increasingly conflicts with those of employees. Your staff is likely to see it as a barricade between them and the people with best information and the greatest potential influence on their careers.
They like you. They really like you!
While bosses concerned about employee retention often concentrate on rewards, benefits, compensation and training—all great ways to show appreciation, no doubt—having accessible managers is one thing that can get overlooked during a busy workweek. And that is a shame.
“Keeping executives and leadership isolated from the workforce can cause a rift between the two that can erode the trust and loyalty you want to nurture,” says Tina Hamilton, PHR, president of myHR Partner. “To be the leader your team will follow faithfully, you have to be real to them. You have to connect on some meaningful level.” What’s more, good employees like having access to you, because they want to feel as if their bosses know who they are, know what they do and appreciate their efforts.
Social events or quarterly meetings with the entire team can help with that. Taking a few minutes to ask simple questions to employees about what they like or wish for in their jobs help too. Mentoring programs are great too. The point is to have a bit of face-to-face time that has a positive impact on the people who are working to bring your organization success. Not only will this help boost employee satisfaction and retention, but it will also give you valuable insight into exactly who makes up your workforce, and your brand.
Employee retention programs should kick in from the moment they accept your offer. Are you ready?
While some change is good to keep a company fresh and add new ideas, excessive turnover is expensive and impacts all areas of the organization. At myHR Partner, we are experts at supporting the on-going efforts of employee retention. We can help develop processes that engage your employees, respond to their needs and create a healthy work environment to support employee retention. Email us, or call us at 610-443-0119 to discuss how myHR Partner employee retention programs can help your business.
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