Performance Management Process Creation or Enhancement
When it comes to employee performance management, all too often the process functions as a once-and-done annual event.
Or, it is so formalized that the natural flow of communication is brought down to a formulaic “read-from-a-script” procedure instead of being an open, collaborative conversation. In some cases, a process simply does not exist at all. Or it is a counterproductive, stress-inducing event that most employees dread.
Although every company operates differently, proper performance management can help to improve employee and customer satisfaction, reduce turnover, minimize internal frustrations and increase efficiencies. A solid, functioning performance management process has a direct impact on your bottom line.
We have the experience and capabilities to customize a solution that supports your management style, cultural environment and overall communication style. There definitely isn’t a “one-size-fits-all” solution when it comes to properly managing performance. But it does need to happen.
Consider this: the annual performance review is coming to an end. Today’s employee is accustomed to receiving information in real-time. The idea of waiting 12 months for detailed feedback doesn’t fit with current times. We advocate “Perpetual Performance Management.” Our program is incredibly easy to follow. It creates a regular flow of productive conversation as opposed to a one-time “critique” in an annual employee performance. It allows for more natural conversation more frequently. Your managers and employees will welcome the change — and you will see performance improvements more quickly.
In addition to developing a performance management process, we can support your team with training programs ranging from custom management instruction to helping your team members embrace and support the process to help them in their own growth. This is a true enhancement that is extremely well-received by the organizations we have trained.
