myHR Partner’s Solution
myHR Partner began working with Paylocity to improve Vicente’s payroll processing. Systems were updated; processes were automated.
Data and compliance issues were simultaneously corrected. Paylocity was customized to calculate wage and hour laws for each state where Vicente employees lived and worked. These widely varying laws touch on critical matters ranging from overtime to missed meal premiums to time off accrual and final pay rules.
In the window of a few short months, Vicente’s payroll was transformed. Employee pay was on-time, compliant, accurate, and efficient. With acute problems solved and confidence earned, Vicente trusted myHR Partner to stay one step ahead of compliance and processing moving forward — and not a moment too soon.
Weeks later, COVID hit. With it came the shift to remote work. Suddenly, Vicente had employees working in even more U.S. states.
In the early days of the pandemic, U.S. businesses weren’t required to register in states where remote employees were based. Then federal requirements shifted. Businesses like Vicente that chose to let employees continue working remotely had to begin the process of registering in all applicable states.
myHR Partner helped Vicente understand the implications of this expansion from a payroll perspective. myHR Partner also reviewed Vicente’s existing employee policies to ensure compliance: Did Vicente’s time off policies meet specific family leave laws where applicable? Policies were updated as needed to meet respective states’ wage and hours laws.
From there, myHR Partner handled the process of registering Vicente for payroll taxes in each state. Seeing the need to arm Vicente further, myHR Partner also provided Vicente’s own internal HR team with the details of multi-state compliance requirements so that they can make informed decisions with regard to remote workers and related matters moving forward.
“Thanks to myHR Partner, we now, for example, understand how to set up accounts with unemployment insurance in particular states,” says Taji Jordan, Director of HR at Vicente.
When Vicente underwent significant staffing changes about 18 months into the engagement, the recent improvements to payroll safeguarded paychecks against impact. All Vicente employees were paid on time and accurately amidst the seismic change.
Today, there’s a clear methodology and flow to the ongoing partnership, not to mention a rapport.
“Working with myHR Partner is always a pleasure,” Kimberly says. “There’s a joviality and a mutual respect even when we’re up against challenges and working hard to get things done. They’re true partners in Vicente’s operations.”
“I look at myHR Partner as an extension of our staff. It doesn’t feel like we’re engaging with a vendor,” Taji says.
myHR Partner’s responsiveness and “realness” are specifically appreciated.
“myHR Partner’s response time is swift,” Taji says. “Even more, they bring a transparency that’s rare in professional services. Timeliness and accuracy are important in outsourced partners, of course, but myHR Partner’s accountability and humanity are equally rare and valued.”