In the fast-paced world of agencies, creativity and productivity are the lifeblood that drive success. Yet, maintaining an engaged team that consistently delivers innovative ideas while ensuring operational efficiency is challenging.
Often times, operational leaders at agencies juggle multiple roles, taking on a broad range of responsibilities, some of which they may lack formal education or training on. It’s understandable- an agency’s focus is predominantly on their client-facing, revenue-generating activities and managing the bottom line.
On that last point, an investment in HR may be seen as a drain to the bottom line to agency leaders, while the reality is quite the opposite. Expert HR can drive increased revenue and long-term success. Without it, issues like poor employee relations, high employee turnover, ineffective hiring, non-compliance, and leader burnout can undermine an agency’s growth.
Outsourced HR helps agencies optimize their human resources processes and policies, leading to a more focused, creative, and productive workforce- without the cost and risk of increasing headcount. Agencies can outsource HR and hit the ground running.
Here are five benefits agencies experience when outsourcing HR to a strong partner:
1. Positive Employee Relations
Positive employee relations are the foundation of a thriving workplace. In creative industries like marketing, communications, and PR, where collaboration and communication are key, having a team that feels valued and supported can significantly boost morale and output. Outsourced HR professionals specialize in fostering a healthy work environment by addressing conflicts, implementing and reinforcing fair policies, and promoting a culture of inclusivity and respect. This proactive approach to employee relations not only enhances job satisfaction but also reduces turnover, allowing agencies to retain top talent and foster continuity in client relationships. This stability is essential for maintaining client trust and retention, as long-term client-agency relationships often hinge on the consistency and satisfaction of the team handling their account.
2. The Improved Ability to Hire (and Hire Well)
When it comes to hiring, an agency’s reputation is crucial to attracting top talent. In the close-knit world of agencies, where industry professionals often know one another and communicate regularly, word spreads quickly about workplace environments. A positive reputation for treating employees well can make an agency a sought-after destination for talented individuals, while poor employee relations can deter potential hires and tarnish the agency's image. In an industry where reputation and relationships are everything, strong HR services are not just beneficial—they are essential to an agency's ability to hire well.
3. Empowered, Strong Managers
Effective leadership is critical in guiding teams to success, especially in the fast-paced agency sector. Strong managers not only oversee projects but also mentor and motivate their teams. Outsourced HR offers essential management counsel, helping navigate challenging situations, provide feedback, and uplift team morale. Equipped with these tools, managers can effectively lead teams, aligning them with agency goals while boosting creativity and productivity.
4. Streamlined Benefits and Payroll Processes
Administrative tasks such as managing benefits and payroll can be time-consuming and complex, often diverting attention away from core creative activities. Outsourced HR services offer seamless management of these essential processes, ensuring accuracy, compliance, and timely execution. With streamlined benefits administration and payroll management, marketing agencies can provide their employees with the support they need, allowing them to focus more on what they do best—creating groundbreaking campaigns and strategies.
5. Improved Compliance and Reduced Risk
Compliance with labor laws and regulations is a critical aspect of running any business. However, the ever-changing landscape of employment law can be daunting for agencies focused on creative work. An outsourced HR firm stays up-to-date with the latest regulations, ensuring that the agency remains compliant with federal, state, and local laws. This not only mitigates the risk of costly penalties but also provides peace of mind, allowing agencies to operate smoothly and confidently.
For agencies, where innovation and efficiency are paramount, the benefits of outsourced HR are clear. By leveraging the expertise of HR professionals, agencies can enhance employee relations, hire more efficiently and effectively, empower managers, streamline administrative processes, and ensure compliance. The result is a more creative and productive workplace, where teams are free to focus on what truly matters—delivering exceptional results for their clients.
Outsourcing HR is not just a strategic move; it’s a commitment to the long-term success of your agency, empowering your team to reach new heights of creativity and productivity.
myHR Partner offers customizable, full-service outsourcing. Unlike consultants, we manage everything from big HR strategy to the smallest employee details, and unlike PEOs, your employees remain yours. At myHR Partner, we seamlessly integrate with your organization, forging a partnership that feels natural and leads to success.
Request a consultation to speak with us. We’d love to chat!